
Pickups, vans, buses and commercial vehicles may require a different recovery setup from a standard passenger car. Heavy-duty towing enquiries need clear information about the vehicle dimensions, approximate weight, condition and access at the pickup location.
Assess the vehicle and site
Tell us the vehicle type and size, whether it is loaded, and what caused it to stop. Mention narrow roads, low overhead clearance, soft ground or other restrictions that may affect access.
Information to prepare
- Exact pickup point and destination.
- Vehicle make, model, approximate size and weight if known.
- Whether the wheels roll and steering works.
- Any load, damage or special handling requirements.
Confirm equipment availability
Suitable equipment must be confirmed before dispatch. Share the details so the request can be reviewed, then confirm the transport plan, timing and cost. Service availability depends on the vehicle and route.
Call or send the vehicle details, pickup point and destination to confirm availability and cost before the service is arranged.
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Send your pickup point, destination and vehicle type to check availability.
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